5,700 customers affected by data breach – MTN Ghana confirms

MTN Group has announced a security breach affecting about 5,700 customers in Ghana.

The Data Protection Commission (DPC) is investigating this cybersecurity incident. It involves unauthorized access to personal information of some MTN Ghana customers.

MTN Group is working with cybersecurity experts on a forensic investigation. They aim to assess the impact of the breach. In a statement on April 28, MTN promised to contact all affected customers directly.

The investigation is ongoing, and MTN is dedicating resources to resolve it quickly. They assured customers that protecting their privacy is a top priority.

MTN remains committed to safeguarding their systems and maintaining customer trust. They will manage this situation carefully.

Customers are encouraged to stay vigilant and follow security measures:
- Place a fraud alert on credit reports at major bureaus.
- Keep MTN, MoMo, and banking apps updated.
- Use strong, unique passwords and change them regularly.
- Be cautious of unexpected messages; avoid clicking suspicious links.
- Never disclose passwords, PINs, or OTPs via phone, text, or email.

For more details, click here to read the full statement by MTN.