AI job application rise 'risks hiring incapable staff'

A business owner warns that using artificial intelligence (AI) in job applications may lead to hiring unqualified candidates.

James Robinson, an advertising boss, noted a trend of applicants using generative AI chatbots. He cautioned that skilled users could manipulate the process without being capable of doing the job.

Careers adviser Megan Cooper emphasized that AI should not replace "human judgment." A recent survey showed nearly half of over 2,000 UK job applicants used AI for their applications.

Robinson runs Hello Starling, an advertising agency in Cardiff. He mentioned that many applications contained AI-generated sentences.

He observed common phrases like "leverage their skillset" and "my skills align with your organisation's objectives." These phrases often come from AI chatbots.

Robinson confirmed that ChatGPT generates these phrases for cover letters. He finds it challenging to distinguish between real candidates and those using AI.

On LinkedIn, he shared his experiences with AI-generated applications. Other business leaders expressed surprise at facing the same issue.

They wondered how to differentiate between human and AI applicants. Robinson believes this is a significant challenge but feels he is not alone in facing it.

He also noted that appropriate use of AI could benefit his business. The technology helps applicants be more concise in their submissions.

**What is AI?**

AI enables computers to learn and solve problems like humans do. While computers cannot think or empathize, they can perform tasks requiring human intelligence.

Generative AI creates new content resembling human-made work by learning from vast data sources like online text and images.

Megan Cooper encourages students at Cardiff Metropolitan University to showcase their uniqueness in job applications. She guides them on the ethical use of AI during their job search.

Cooper stated that while AI can aid applicants, it should never replace human judgment. Many students feel pressured to understand and confidently use generative AI for job applications.

She explained that students want to avoid appearing as if they are cheating or misusing technology. The university advises them on when it's appropriate to use AI tools effectively.

For instance, they might use AI during research or ask for feedback on existing documents like CVs or cover letters. Ultimately, she believes applicants must ensure their unique qualities shine through in interviews.

**'It's too much of a risk'**

Eighteen-year-old student Jasmine James avoids using AI for her university work due to plagiarism concerns. She understands why others might find it quicker and easier but prefers accuracy over speed.

James feels the information generated by AI isn't always reliable for academic purposes.

Nineteen-year-old Jacob Morgan sees potential in using AI as a helpful tool instead of traditional search engines like Google. He finds it provides better results and believes its capabilities will only improve over time.

Timothy Mitchell, a second-year computer security student at Cardiff Metropolitan University, thinks avoiding artificial intelligence means missing out on opportunities.

He pointed out that tutors and employers also utilize this technology regularly. While acknowledging fears about widespread use of AI, he believes they are largely unfounded.

Mitchell argues that humans excel at creativity while noting that AI cannot think beyond its programming. He advocates for using generative AI as an aid rather than a replacement for human effort.