I want to leave a DVLA everyone will be proud of – Kotey

The Chief Executive Officer of the Driver and Vehicle Licensing Authority (DVLA), Julius Neequaye Kotey, has made a commitment to improve the agency. He aims for faster service delivery and to combat corruption.

In an interview on TV3’s Hot Issues, he shared plans to transform the DVLA into a trusted institution.

Kotey addressed the issue of middlemen, known as goro boys. These individuals exploit customers by demanding money for quicker services. He admitted that some DVLA staff are involved in this practice.

“We have found that some of our own people are part of the ‘goro boys’,” he said. “This is a challenge we are tackling head-on.”

In a positive development, Kotey announced that the backlog of driver’s licenses has been cleared. This backlog had lasted over a year and a half.

“The one-and-a-half-year backlog of licenses has now been printed,” he stated. He emphasized the agency's commitment to improving efficiency.

Kotey also mentioned financial losses due to difficulties in accessing DVLA services. To address this, he plans to expand DVLA offices nationwide.

“We are losing funds because people struggle to access our services,” he explained. “Thus, we will open new offices across the country.”

Ultimately, Kotey envisions a DVLA that operates with integrity and efficiency. He wants it free from corruption and unnecessary bureaucracy.

“I want to leave a DVLA everyone will be proud of,” he concluded. His goal is to reshape the institution’s image and service delivery.