Mobile money systems are safe and secure - MTN Ghana

MobileMoney Limited (MoMo), a part of MTN Ghana, has denied recent claims. These claims suggested a cybersecurity breach in their systems.

The company reassured customers that the MoMo platform is safe and secure. It remains fully operational.

On May 5, MoMo issued an official statement. They called the viral messages “completely misleading and untrue.” The false claims urged customers to withdraw their funds, causing public concern.

"We assure our valued customers that the incident did not impact our operations," the statement said. "No customers have lost money due to this incident."

MobileMoney LTD emphasized that its platform uses industry-standard security protocols. This includes end-to-end encryption and multi-factor authentication. They also monitor systems constantly to detect fraudulent activity.

The company works closely with regulators and cybersecurity experts. This collaboration helps protect customer funds effectively.

They advised customers to ignore unofficial sources for information. Updates should only come from verified channels. Users should remain vigilant and never share personal security details like passwords or PINs.

MTN Ghana encouraged anyone needing help to call their toll-free customer care line at 100.