Report unauthorized fare hikes-CCA to passengers

The Consumer Protection Agency (CCA) has issued a warning to passengers regarding unauthorized fare increases by some transport operators. The agency emphasized that any fare adjustments must be approved and communicated to the public, urging passengers to report any instances of unapproved hikes. This initiative aims to protect consumers from exploitation and ensure fair pricing in the transportation sector.

In response to rising complaints about fare discrepancies, the CCA is actively monitoring transport services. They have reiterated that operators are required to adhere strictly to established fare guidelines. Passengers are encouraged to remain vigilant and report any irregularities they encounter while using public transport services.

The CCA's commitment reflects its broader mission of safeguarding consumer rights and promoting transparency within the market. By empowering passengers with knowledge about their rights, the agency hopes to foster a more equitable transportation environment where consumers can travel without fear of unfair charges.