Additional spectrum approved for MTN, Telecel, poor service to attract fines – Sam George

The Minister for Communication, Digital Technology, and Innovations, Sam George, has announced new measures to improve telecommunications in Ghana.

On Wednesday, April 9, he spoke to journalists about public dissatisfaction with mobile network services. He noted many complaints regarding the quality of service from all providers.

In response, Sam George approved technology neutrality for MTN Ghana. He also authorized the National Communications Authority (NCA) to provide additional spectrum to MTN and Telecel Ghana.

“This will equip telecom providers with tools to enhance service delivery,” he explained. The goal is to give operators more resources for better service quality.

The Minister warned service providers that the NCA will monitor improvements closely. He stated that penalties would be enforced for non-compliance.

“I wish to serve notice that within three months of this assignment, we will begin rigorous enforcement,” he said. Failure to improve service quality could lead to significant fines for network operators.