Business News of Tuesday, 15 October 2024
Source: thebftonline.com
AI is revolutionizing the financial sector, enhancing fraud detection, personalized services, and operational efficiency.
AI tools help banks reduce fraud, improve customer satisfaction with tailored solutions, and streamline regulatory compliance.
In Africa, AI adoption strengthens cybersecurity and builds customer trust. The technology also drives personalized investment portfolios and boosts efficiency by automating tasks.
As AI evolves, banks must adapt to meet the demands of digitally savvy customers, focusing on customer experience to remain competitive.
Obinna Chuku, a tech strategist, emphasizes the urgency for banks to embrace AI and transform their operations to stay relevant in the changing landscape.