ECG Bill payments now available on GhanaPay Mobile Money platform

The Electricity Company of Ghana (ECG) has announced a significant enhancement to its customer service by integrating bill payment options with the GhanaPay mobile money platform. This new feature allows customers to conveniently pay their electricity bills directly from their mobile devices, streamlining the payment process and reducing the need for physical transactions.

The initiative is part of ECG’s broader strategy to leverage technology and improve customer accessibility. By partnering with GhanaPay, ECG aims to make it easier for users across the country to settle their bills promptly and efficiently, which can help reduce instances of disconnections due to late payments.

Customers are encouraged to take advantage of this digital solution, which not only saves time but also promotes a cashless economy in line with national financial inclusion goals. With more Ghanaians adopting mobile money services, this development represents a crucial step towards modernizing how utility payments are handled, ultimately enhancing customer satisfaction and operational efficiency for ECG.