MINDSET with Gambrah Sampeney Kwabena Adjei: Identifying with the people

Effective governance requires understanding the people and their struggles.

Solutions imposed without empathy can lead to resistance and unpopularity.

In Ghana, small and medium enterprises (SMEs) are vital to the economy. Tax collection agencies must understand the unique challenges SMEs face.

Taxation and SMEs

SMEs in Ghana often struggle with tax codes that don’t suit them. Revenue collectors should apply taxes in smaller amounts, like mobile money transactions. They should approach businesses with empathy. This method can make governance friendlier and more accessible.

The Need for Collaborative Governance

Managers in transitional positions must recognize their mandate comes from the people. Understanding citizens' needs is crucial for solving problems effectively. By prioritizing empathy and collaboration, governance can improve significantly during this social revolution.

Conclusion

Identifying with the people is essential for effective governance. By focusing on empathy, managers in Ghana can create solutions that resonate with citizens. This fosters a more collaborative and prosperous society.

Recommendations

1. Prioritize empathy in governance and taxation.
2. Develop solutions that resonate with the people.
3. Foster collaboration between government agencies and citizens.
4. Recognize the importance of SMEs in the economy.

By adopting these principles, Ghana can build a more inclusive and effective governance system for all citizens.